Great news! Your credits will be available within a maximum of 72 business hours after payment. Once they are released, all you need to do is validate your credits at one of our convenient recharge terminals located at service stations, metro stations, or inside buses. Just tap your card on one of the validators and you're good to go!
At Cittamobi, we are here to help you with the purchase of your transport card credits. However, please note that the actual inclusion of the credits onto your card, as well as the acceptance of the credits on buses/vehicles, are the responsibility of the ticketing companies in each city. The same applies to single tickets.
If the 72 hours have passed and your credits are still not available, don't worry! Contact us and we'll be happy to assist you.
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