Can I cancel my recharge?

Cittamobi is here to make your ticketing experience seamless and hassle-free! We act as the go-between for you and the ticketing company, ensuring that when you make a purchase and it's approved, the corresponding amount is automatically transferred to the ticketing company.

Unfortunately, if you need to cancel your purchase, we are unable to process it directly as the amount and credits are already in the hands of your city's ticketing company. But don't worry, we've got you covered! We recommend visiting a customer service center of the ticketing company, where their friendly staff will be happy to assist you.